Comprehensive guide to transport options for seamless travel
City Center
Cancun
6.5
mi
Airports
Cancun (CUN)
14.9
mi
Isla Mujeres (ISJ)
17.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Golf course
Yoga class
Services
Room service
Car rental
Laundry
Dry cleaning
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Meeting/ Banquet facilities
Children
Cribs
Babysitting/Child services
Children's menu
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness center
Sauna
Body scrub
Body wraps
Back massage
Foot massage
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Boulevard Kukulcan Km 10.5 Zona Hotelera,
Cancun,
Mexico,
Quintana Roo
Map view
street view
Boulevard Kukulcan Km 10.5 Zona Hotelera,
Cancun,
Mexico,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
1.2
mi
Night club
Coco Bongo
4800 ft
Blvd. Kukulcan Km 9
Cancun Convention Center
1.2
mi
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
2300 ft
Night club
The City Nightclub
4400 ft
Night club
Palazzo
4900 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
5300 ft
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
5300 ft
Shopping Area
Flamingo Mall
3000 ft
Museums
Cancun Wax Museum
1.1
mi
Aquarium
Interactive Aquarium
1.2
mi
Blvd. Kukulcan
Parque Ventura Cancun
2300 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
4100 ft
Night club
Daddy'O
4200 ft
CancunMexico
Avenida Kukulkan
1.6
mi
Beach
Mandala Beach Club
4600 ft
Beach
Playa Forum
4900 ft
Night club
Mandala Nightclub
4500 ft
Beach
Playa Marlin
1.5
mi
Punta Nizuc - Cancún 210
Playa Lagarto
4200 ft
Gallery
Galeria Balance Cancun
5200 ft
Shopping Area
Fashion Harbour
1.2
mi
Parks
arte Garden
1.2
mi
Mall
La Madonna
1.1
mi
Amusement Park
Delphinus Dreams
1.2
mi
Museums
Museo Subacuatico de Arte
1.6
mi
Mall
Luxury Avenue
1.7
mi
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
1.6
mi
Nearby
Beach
Chac Mool Beach
1600 ft
Chetumal Km 36. 5
Water Park at The Grand
100 ft
Restaurants
El Oriental
300 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
La Concha
400 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Lorenzillo's
1500 ft
Blvd. Kukulcan km 10.5 Zona Hotelera
El Mirador
1000 ft
Kukulcan Blvd.
Cocay
1500 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
Il Pescatore
1400 ft
Gran Caribe Real Resort
Bubba Gump Shrimp Co
2500 ft
Flamingo Mall Boulevard Kukulcán km 11.5
Pelicanos
2200 ft
Blvd.Kukulan Km.11.5 Z.H.
Maria Marie Restaurant
2300 ft
Kukulkan Km 11.5 Hotel Zone The Royal
Bubba Gump
2500 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
Reviews and Ratings
Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
8.2
Location
9.8
Service
8.2
Dining
6.4
Guest reviews
6.4/10
based on 5 reviews
8.2
8.2/10 based on 2073 reviews
Milton
United States of America,
December
2024
7.0/10
I had a fantastic time at Grand Park Royal Cancun! The beach is stunning with plenty of space for lounging, and I appreciated the attentive service from the staff. While I enjoyed the delicious food options, I did encounter some challenges with the dinner reservation process. Overall, it was a great experience balanced by a few minor hiccups.
Rooms
9.0
I stayed in a Premier Ocean Front room, which had an amazing view from the spacious balcony. The bathroom was fantastic, and I loved the direct access to the beach.
Service
7.0
The staff were incredibly friendly and attentive, especially Yolanda, who made us feel welcome every day. However, I did feel pressured during a timeshare presentation that I didn't expect.
Location
10.0
The resort is right on the beach, offering amazing views and easy access to the crystal-clear waters. It's centrally located and close to the Cancun area, making it ideal for exploring.
Dining
7.0
Dining options were generally good; I particularly enjoyed the buffet and the Asian restaurant. However, the Italian restaurant was a letdown due to slow service and limited options.
Facilities
8.0
The resort has beautiful pools and a great beach area. Additionally, I appreciated the room service and the various facilities offered for guests.
Bonnie
United States of America,
December
2024
7.0/10
My stay at Grand Park Royal Cancun was largely enjoyable, thanks to the friendly staff and convenient location. However, I encountered issues with the dining options and a lukewarm hot tub. Overall, the experience was positive, but some areas need improvement.
Rooms
8.0
I stayed in a double queen room that was clean and well-maintained. The bathroom functioned well, and the mini fridge was stocked, though it wasn't particularly cold. I appreciated the balcony view.
Service
8.0
The staff was welcoming and attentive. Aldo from the concierge was especially helpful and provided great tips for excursions. However, I noticed that some staff members had inconsistent levels of cleanliness, especially at the swim-up bar.
Location
10.0
The resort is right on the beach, making it easy to access. I loved the soft sand, which felt great underfoot compared to other resorts. It's also close to popular attractions like Senor Frogs and Coco Bongo.
Dining
6.0
The dining experience was hit or miss. I loved the tacos at El Jardin but found the food at El Oriental to be lacking. The breakfast buffet at Cocay was typical but had some good options if you asked for what you wanted.
Facilities
7.0
The pools were clean and sufficient for relaxation, but the hot tub was lukewarm. Room service was convenient though limited. I appreciated the daily activities organized by the entertainment team.
Danny
United States of America,
December
2024
6.6/10
I had a good overall experience at Grand Park Royal Cancun, although it was not without its drawbacks. The staff was excellent and really made my stay enjoyable. However, I found the food to be quite mediocre, and the pool area felt a bit cramped at times. The cleanliness of the facilities and my comfortable room certainly contributed to a pleasant stay, but I wouldn't say it was a premium experience.
Rooms
8.0
My room was clean, comfortable, and had a fantastic ocean view. The bedding and amenities were lovely, making my stay quite enjoyable.
Service
9.0
The service was a highlight of my trip. Every staff member I interacted with was friendly and accommodating, from the bartenders to the wait staff.
Location
9.0
The resort is located right on the beach, offering gorgeous views and easy access to the sand and surf, which I loved.
Dining
6.0
While I appreciated the convenience of the buffet dining, I was disappointed by the quality of the food. The Mexican-themed night was enjoyable, but overall, the dining options were rather uninspiring.
Facilities
6.0
The pool area, though nice, was somewhat limited in size compared to the number of guests. The jacuzzi was lukewarm, and room service was limited to one order per day, which was frustrating.
Bobby
United States of America,
December
2024
5.8/10
My stay at Grand Park Royal Cancun was a mixed bag. The staff were incredibly friendly and attentive, and I particularly enjoyed the fantastic food options available. However, the ongoing construction did impact my overall experience, and the room itself had a few issues that could be addressed. Overall, I had a wonderful time despite these drawbacks.
Rooms
6.0
The room had a stunning view of the ocean and included a spacious balcony, yet I noticed the walls were quite thin and the sheets had an unpleasant smell.
Service
9.0
The friendliness and attentiveness of the staff were really good, particularly at the Premier pool and in the restaurants, which made the experience nice.
Location
10.0
The resort is perfectly located right on the beach, allowing easy access to the sand and clear waters, which made for great beach days.
Dining
7.0
Dining options were plentiful and satisfying; I especially loved the breakfast buffet and the dining experience at the El Mirador restaurant, though I found the reservations process a bit cumbersome.
Facilities
6.0
Facilities were adequate, with a beautiful Premier pool and easy beach access, but I also noticed signs of wear and tear in the furniture and some areas needed updating.
Bernard
United States of America,
October
2024
5.8/10
My stay at the Grand Park Royal Cancun had its ups and downs. The check-in process was smooth, and our room in the Royal Tower was beautiful with a lovely view. However, our experience was marred by a frustrating encounter involving a timeshare presentation that felt more like a sales pitch than a friendly invitation. On the bright side, the service from our butler Angel and the staff was attentive, which made up for some disappointment in dining options and amenities.
Rooms
10.0
The Royal Tower suite was stunning, featuring a private balcony that offered amazing views. I appreciated the spaciousness and comfort of the room.
Service
8.0
Service overall was very good, and I want to give special mention to Angel, who went above and beyond. While there was one frustrating interaction, most of the staff were extremely helpful and courteous.
Location
10.0
The hotel is right on the beach, which provided beautiful views and easy access to the water. This was definitely a highlight of my stay.
Dining
6.0
While the dining options were decent, I felt the food could have been better quality. Some dishes were just okay, and the cocktails were often weak. I was also disappointed by the limited vegetarian choices.
Facilities
7.0
The facilities were nice, with room service available and other amenities, but the gym fee was somewhat surprising. Overall, the amenities contributed to a pleasant stay.